Privacy Policy
Effective Date: 1 August 2026
1. Introduction
teup GmbH values your privacy. This Privacy Policy demonstrates our commitment to ensuring your privacy and the confidentiality of your personal data ("Personal Data") when you retain us for professional services ("Services"), use our website or communicate with us.
When engaging us for Services and/or communicating with us via email or other channels and/or accessing our website or other content we may make available, you acknowledge that your Personal Data may be processed in accordance with this Privacy Policy and applicable data protection laws. Should you not agree to any part of this Privacy Policy, you must inform us and discontinue using our Services and/or website or other content. Upon doing so, we will be unable to provide any further Services to you.
Within the meaning of the applicable data protection laws, we act as controller.
2. Personal Data we Process
We process Personal Data you provide when using our Services or communicating with us. This includes, but is not limited to, your name, email, postal address, phone number, job title, business affiliations, professional field and other information contained in your communication.
Personal Data may relate to you as well as to other individuals connected with you, such as employees or agents. You are responsible for ensuring that Personal Data communicated to us is accurate and that the relevant persons to whom such Personal Data relates have been informed of the processing of their Personal Data and have consented to such processing whenever such consent is required.
In some instances, Personal Data will be supplemented by information received from third parties or retrieved from public sources (e.g. professional information on company websites) to enable us to effectively provide our Services and communicate with you.
3. Purposes for Processing Personal Data
We use Personal Data for the purposes of providing our Services, managing our relationship with you, security and risk management, complying with applicable laws and regulations, as well as communicating with you, to maintain our list of contacts and/or to provide you with other information you may request from us.
We do not subject you to high-risk profiling or automated individual decision-making.
4. Retention of Personal Data
We generally retain Personal Data for as long as necessary for our processing purposes, any legal retention periods or our legitimate interests, in particular for documentation and evidence purposes, or if retention is technically required (e.g. in the course of backups). In the absence of the foregoing reasons for retention, we generally delete Personal Data in accordance with our ordinary processes.
5. Cookies
Cookies are small text files that are downloaded to your device by visiting teup GmbH’s website. We may also use similar technologies, such as pixel tags, to recognise website visitors and evaluate their behaviour. Cookies – including those from third-party providers such as Wix Analytics – are used to improve our online offering and to analyse user behaviour for statistical and marketing purposes.
In this context, information about the use of our website (e.g., session duration, content popularity, device and browser type, referring pages) may be collected. The information collected through cookies and similar technologies does not generally allow us to identify you directly. However, where you have provided Personal Data to us or a third-party provider, such information may be linked to you.
To analyse website usage in a privacy-friendly manner, we use Wix Analytics. Nevertheless, third-party service providers such as Google may track your use of our website, combine this information with information from other websites you have visited and use such combined information for their own purposes. If you have registered with the respective service providers, they may be able to identify you. In these instances, their processing of Personal Data will be governed by their privacy policies.
You may change your browser settings to delete and block cookies. You may also configure your browser to automatically reject, accept or delete cookies, either generally or on a case-by-case basis. Further information on managing cookies can usually be found in your browser settings.
6. Our Basis for Processing your Personal Data
The processing of Personal Data for the purposes described herein is based – where and to the extent required – on one or more of the following legal bases: (a) your consent to this Privacy Policy, (b) our legitimate interests in communicating with you as a business contact and/or our performance of any Services; (c) the performance of a contract or steps taken at your request prior to entering into a contract, or (d) another ground for lawful processing of Personal Data under applicable laws and regulations.
7. Protecting your Personal Data
We generally process Personal Data in Switzerland, including on cloud servers located in Switzerland. Depending on the nature of the matter and the Services provided, Personal Data may be disclosed to recipients in Switzerland and abroad, in particular in the EU/EFTA, the UK, the USA or other jurisdictions where our clients or service providers are located or operate.
Where Personal Data is transferred to a country that does not provide an adequate level of data protection, we ensure that such transfer is carried out in compliance with applicable data protection laws and regulations. In particular, transfers may take place where necessary for the performance of a contract with you or in interest, for compliance with legal or regulatory obligations. Transfers may also take place on the basis of your consent where required or where other statutory exceptions apply, including where overriding public interests so require, where Personal Data has been made generally accessible by you and you have not objected to the processing, or where the Personal Data originates from a public register accessible in accordance with applicable law.
Where such transfers are not covered by a statutory derogation, we implement appropriate safeguards to ensure an adequate level of protection for Personal Data, typically by entering into standard contractual clauses recognised by the Federal Data Protection and Information Commissioner or by relying on another legally recognised transfer mechanism. Further information regarding such safeguards may be obtained by contacting us using the contact details set out below.
We do not sell or otherwise transfer Personal Data to third parties except with your prior consent, or as we are required under applicable law or regulation.
We maintain appropriate technical and organisational measures to preserve the confidentiality, availability and integrity of Personal Data. We regularly review our security policies and procedures to ensure our systems are secure and protected, and we ensure compliance with all applicable data protection and security laws.
8. Digital Tools and Artificial Intelligence
We may use digital tools and services, including third-party technologies and cloud-based solutions in the course of providing our Services and operating our website. These tools may involve internet-based communications and may include machine learning or generative artificial intelligence.
The use of such technologies may involve risks such as data security incidents, unauthorised access, data loss or serivce disruptions. We implement appropriate technical and organisational measures to protect Personal Data, although no system can be entirely secure.
Where third-party providers are used, Personal Data may be processed outside of Switzerland. In these cases, the processing of Personal Data, including any cross-border transfer, is carried out in accordance with Section 7 above.
Artificial intelligence technologies may also involve limitations, such as potential biases, inaccuracies or lack of transparency. We seek to use these technologies responsibly and remain mindful of their limitations.
9. Your Rights
We afford you all rights that you are entitled to under applicable data protection law. Within the limits of the statutory provisions, you have the right to be informed by us on any processing of your Personal Data and to verify its accuracy. If you are affected by incorrect or incomplete Personal Data, you may request rectification or completion of any relevant data. To the extent allowed by applicable law, you may request the deletion of your Personal Data or a temporary restriction of processing in certain instances and you may also request the delivery or transfer of your Personal Data in a commonly used electronic format. You may also object to the processing of your Personal Data, in which cases we may however not be in a position to provide any related Services.
10. Contact
If you have any questions or want to exercise your rights with regard to your Personal Data, please feel free to contact us at teup GmbH, Rösslimattweg 5C, 6417 Sattel or contact@teup.gmbh.
This Privacy Policy may be amended from time to time. Any amendment will be a new version of this Privacy Policy and will be posted on teup GmbH's website with a corresponding effective date.